The pod structure we've rolled out with advice firms. One dedicated support person per adviser, instead of everyone sharing the associates and the admin team. Live inside 30 days.
Four advisers share two associates and a CSO. Every SOA, file note and review pack joins one queue. Whoever shouts loudest gets served first, and the principal ends up as the final check on everything.
Files wait. Advisers chase. Good associates burn out and leave.
Each adviser runs like their own mini business, with one person who knows every one of their clients.
There are 5 ways to pod an advice firm. We chose the one that fitted their advisers, their book and their team.
A hands-on workshop with the whole team, in person, on how the pods work and why.
Fact finds, modelling, SOA prep, file notes, implementation, reviews. Every step in the process gets one name next to it.
A $1M book becomes $1.2M. Across 4 advisers, that's $800K a year from a change to who does what.
Tim ran operations at Pivot Wealth as it grew from 9 to 50 staff and 5x'd revenue. Now he rebuilds advice firms so they run without the founder in every file.
We're only letting in principals of advice firms with 2 to 20 advisers, so we review every application. Once we've checked yours, Tim will give you a quick call to hear what you want out of the session.
No. The firms that have done it kept the same team. The change is who supports which adviser, and who owns which task.
Yes. Pods land faster when the person who runs the team hears it first-hand.
You'll get the 5 structures and the task map whether or not you ever work with us. If you'd like help rolling it out, we can talk about that afterwards.